please reference this document about link accounts with Organization:
https://support.docusign.com/s/document-item?language=en_US&bundleId=tku1629136038406&topicId=irw1630444772512.html&_LANG=enus
Requirements for linking an account:
- You must be a Docusign Administrator for your organization
- You must have full eSignature Administrator permissions on the account to be linked
- The account must not already be linked to an organization
FreeLink/甫连信息
DocuSign Partner | Partner Profile
2024 APAC Reseller Growth Partner of the Year
The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.
Feel free to reach out for collaboration opportunities.
Hi @Hengfeng Ge , Thanks for your reply.
My question is about the account admin privileges. We already have an existing organization with linked accounts, and each account has an eSignature DS Admin.
I'm an org admin, but I don't have account admin privilege. I tried to add a specific account to my profile, but when i looked at the access group, I couldn’t find the DS Admin privilege?
Thanks,
Mounika
Hello @Mounika Gangala ,
Thank you for reaching back.
Only account admins on the specific account can add another admin, even if you are an Org admin, you would still need the admin of the account you want to join to add you: Add a Docusign Administrator
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!