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Hi,

 

I have an Org admin privilege and I’m trying to add myself as an account admin for couple of accounts underneath the Org, but I couldn’t find the DS admin option in eSignature.

is it because only an account admin with ‘DS admin’ privilege can grant me access?

 

Thanks,

Mounika

please reference this document about link accounts with Organization:

https://support.docusign.com/s/document-item?language=en_US&bundleId=tku1629136038406&topicId=irw1630444772512.html&_LANG=enus

Requirements for linking an account:

  • You must be a Docusign Administrator for your organization
  • You must have full eSignature Administrator permissions on the account to be linked
  • The account must not already be linked to an organization

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Hi @Hengfeng Ge , Thanks for your reply.

My question is about the account admin privileges. We already have an existing organization with linked accounts, and each account has an eSignature DS Admin. 

I'm an org admin, but I don't have account admin privilege. I tried to add a specific account to my profile, but when i looked at the access group, I couldn’t find the DS Admin privilege?

 

Thanks,

Mounika


Hello @Mounika Gangala ,

Thank you for reaching back.

Only account admins on the specific account can add another admin, even if you are an Org admin, you would still need the admin of the account you want to join to add you: Add a Docusign Administrator

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
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