Access to signed documents

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I e-signed two documents to send to Capital Communications Federal Credit Union. I did not save copies for myself...can I access them without a paying fees?

Ron Pick

eSignature

Alexandre.AugustoAnswer

Docusign Employee

Hello, @RonPick

Welcome to the DocuSign Community!

After a document be signed and the envelope gets the status of Complete, all parties involved in the signing process receives an email of completion. In such email, you may have a link to access the signed documents or they are attached in this email. There is no fee for you.

If you don’t get the completion email (check your SPAM folder) or there is no link on it neither attached documents it’s because the sender has changed the default behavior for signed documents.

If this is the case, contact the sender Capital Communications then ask to them about your copy of the signed documents.

I hope that helps,

Alexandre

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

Alexandre.Augusto

Answer

Docusign Employee

Hello, @RonPick

Welcome to the DocuSign Community!

After a document be signed and the envelope gets the status of Complete, all parties involved in the signing process receives an email of completion. In such email, you may have a link to access the signed documents or they are attached in this email. There is no fee for you.

If you don’t get the completion email (check your SPAM folder) or there is no link on it neither attached documents it’s because the sender has changed the default behavior for signed documents.

If this is the case, contact the sender Capital Communications then ask to them about your copy of the signed documents.

I hope that helps,

Alexandre

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Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

N

nathaly.monge

Docusign Employee

Hello @RonPick ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.