Ability to enforce MFA & question about the "combine all in a pdf file" feature

Hello ​@Hdfyo,

Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible. 
 

DocuSign's Two-Step Verification is currently only set at the User level, meaning that each user will need to enable it within their preferences, an Admin cannot enforce it. 

A suggestion we have is to use Okta for SSO, that way MFA can be enforced for your Okta logins, so it will be extended to DocuSign in that manner, but it would be solely an Identity Provider configuration. 

You might find the following information useful:

Two-Step Verification

DocuSign Single Sign-On Overview

And for Combine all PDFs into one file, there is a setting that controls this behavior and that can be disabled by the admin on the account, if you are not the admin, please reach out to them. You may check this relevant article for future reference: Envelope Delivery

This setting can be disabled by going to:

1. Settings
2. Signing Settings
3. Disable "Attach certificate of completion to envelope" under Envelope Delivery
4. Save

Let us know if you need further assistance with this.
 

Best regards,

Ma. Cassandra | Docusign Community Moderator

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