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Content Access Issue – View Limit Reached

Reuben.Ng
Docusign Employee
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Hi Partners,

We understand that some Docusign Partners are experiencing an error when trying to access shared content, stating that the view limit for content deliveries has been reached. Our team is actively investigating the issue and working on a resolution.

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We sincerely apologize for any inconvenience this may cause. We know that access to these documents is essential, and we appreciate your patience as we work toward a solution.

 

Need Immediate Help?

 

If you need urgent access to the content, please open a Partner Support Case through the Docusign Partner Portal.

3 replies

Jerry.Withers
Docusign Employee
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  • Jerry.WithersDocusign Employee
  • Docusign Employee
  • 22 replies
  • March 28, 2025

In several reported cases, trying again the next day has worked successfully.  Not a great workaround and not what we want to live with for long. so if its not adequate for now, please file the Partner Support Case as suggested by Reuben.
Regards,
Jerry

Jerry Withers, Senior Partner Specialist, Docusign
Manuel.Cherchi
1 person likes this
  • Manuel.Cherchi
    Manuel.Cherchi
Hengfeng Ge
Rising Star
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  • Hengfeng GeRising Star
  • Rising Star
  • 517 replies
  • March 28, 2025

This issue was raised 9 days ago, and we also opened a case next day.

Hope it can be resolved soon to truly improve the partner experience. Thanks!

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R
Newcomer
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Hello DocuSign and Partners, 

Does anyone know how to get a partner affiliate link? I want to add it to my business. 

Thanks! 

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