Potential Fraud?

Question

Hi there,I am in Germany and received a call on my phone number (mailbox) from a representative to talk about my recently opened docu sign trial account.  I never opened an account with docu sign before, which I did now, only to ask the question if this is normal business behaviour to cold call leads.

Community Expert · Accepted Answer

Hello,Thank you for reaching out here in the DocuSign Community.If you suspect that a DocuSign account has been misused, please send the details of this threat and/or incident tosecurityaccountabuse@docusign.com. Examples of activities to report include illegal activity, impersonation of another person or business as a sender or signer, and improper solicitation of financial or personal information. You’ll need to include the information described in the link below:https://www.docusign.com/trust/security/incident-reportingPlease let us know if you need further assistance with anything else.You can create a case athttps://support.docusign.com/en/contactSupportand a Support agent will contact you, If you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support.Best regards,Christopher |DocuSign Community Moderator

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