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How to locate my address book and edit contacts

  • 10 February 2021
  • 8 replies
  • 165 views

As per the older posts I have tried to locate the "My Preferences" tab and the "Contacts" tab of which i have neither anywhere on my profile, even when clicking my account icon.

The only way i can see my contacts is when I click on the address book icon when inserting the name of the addressee. However when I click on this, I am unable to edit the contacts information.

I am at a loss and I do not understand how something which should be incredibly simple is turning out to be such a difficult task.

I'm having the same issue. Is there an answer to this question?

I totally agree. I am having this issue as well.

I'm having the same problem. Can we get an answer to this question. How do you locate the address book and edit contacts?

Hi everyone,

I experienced identical issue and may have found the solution.

  • click on you account, right above corner
  • select "my preferences"
  • select "contact' - left side of your screen
  • here you see all your used email addresses which you can edit, delete, share.

I hope this is helpful.

This will answer your question. Here is more information on managing the contacts on your account: https://support.docusign.com/en/guides/ndse-user-guide-manage-contacts

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This issue still exists, and the support links pasted above no longer exist.  DocuSign, can you please address this issue?  Thank you.

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