need clarification regarding docusign webhook feature

Hi Adarsh!

Connect will rely on the triggers. If you create a new configuration on the Connect page with a new webhook for your DEV environment, Connect will send the notification to both DEV and QA in case they have the same triggers.

On the Connect page, you can have multiple connections, and notifications will be sent to all connections as soon as the triggers are activated.

Hi Guilherme,

I understand from your previous response that creating multiple webhook configurations under the Connect feature will send notifications to all connections if they share the same triggers.

My question is how can I manage this situation effectively? Specifically, how can we utilize the Connect feature to handle different lower environments like DEV and QA without causing any issues?

Thank you for your guidance.

​@adarsh Can you clarify the type of issues? Connect will not distinguish the servers or URL added. Connect will fire a notification automatically if the envelope's status matches the trigger.

You can set different triggers per connection to handle the notifications differently. So one server can have the completed status, while the other can have the sent status...