Signee #1 completed signing the form, but signer #2 says they dont have the email alert. Can I just resend the original link?

@argriggs2 :

Yes, you can ‘resend’ and only signer 2 (or anyone who has not yet signed) will get a notification.

First, check to make sure there are no problems with the email address (typos, random blank space) and have signer 2 check to see if the original notification isn’t in spam/trash and to be sure their email provider isn’t blocking DocuSign.

good luck

mr1

Hello @argriggs2 ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!