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Question

How to disable PDF attachment document copy for completed email

  • November 8, 2024
  • 3 replies
  • 125 views

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Hello

I need to find a way how to not add pdf copy of signed document into “complete” email attachment. And make it not global setting. 
I know there is a possibility to disable: Admin ->Signing and Sending ->  Envelope Delivery -> Attach documents to completion email, but it effects the whole account. 

I found something about “Allow account users to decide if they should send a link or attach a PDF” and then configure “Permission profile” → Deliver self-signed email notifications by “Link”. But it didn’t help.

Does someone know how to disable attachments for specific user, group etc and do not affect the whole account?

Thanks

3 replies

mshealy
Digital Collaborator
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  • Digital Collaborator
  • 103 replies
  • November 8, 2024

This is a great question.  I hope someone answers.


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  • Community Moderator
  • 2554 replies
  • November 22, 2024

Hello ​@mvlasenko ,

Welcome to the Docusign Community and thank you for posting your concerns!

Apologies for the late reply. Unfortunately, what you are looking for is not possible. The only available option would modify the account for all users instead of one, however, we invite you to share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can collaborate to shape the future of our product together."

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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  • Community Moderator
  • 2554 replies
  • December 10, 2024

Hello ​@mvlasenko ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!