How do I lock an envelope

So if I'm trying to save a "draft" envelope, why does it say the "envelope is not locked" and I can't save, only option is to send but I'm not finished uploading documents yet.

@Edye West​  Not sure I understand what you are trying to do or when the error occurs, so you create a NEW envelope by selecting Send an Envelope, you add a Recipient and then try to Save and Close? If there are other steps please let me know the entire process as I tried these steps and received no errors.

I am hitting this same error. I have created an envelope, uploaded documents to it and set the signing order, etc. I am not ready to send the envelope yet. When selecting "Save and close", I receive the error message "The envelope is not locked."

I am experiencing this same issue right now. Please advise.

@Nikki Baird​ I have never successfully reproduced this error although I have tried using steps based off the details presented the envelope always saves to my Drafts folder. There is either a difference in the steps or a missing detail on why this occurs to you but not to others. First, I would start another envelope and document each step you are taking and in exact order and see if the issue happens again. Post those steps. If you cannot reproduce consistently I would suggest waiting until it occurs again and engaging DocuSign Support for assistance.

@Nikki Baird​ Also denote how long it takes to create the envelope and try to Save as a Draft, it may be wise to logout of DocuSign then back into DocuSign and start the envelope in case this has anything to do with a Timeout issue.

Ok, thanks.

At Correct mode and when i was ready to send, i get this message - The envelop is not locked.

And unable to Send out.. how can i fix this and send out for esign? Thanks.

I am having the issue. I want to Save and Close the envelope as a draft. I'm not ready to send and I'd rather not lose all my work on this.😑