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How do I add users? I purchased 4 seats but can't find anywhere to assign users to seats.

  • November 16, 2022
  • 1 reply
  • 37 views
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Docusign Employee
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How do I add users? I purchased 4 seats but can't find anywhere to assign users to seats.

Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

The account Administrator is the only one that can add users to the account, they need to go to Settings > Users > Add users: https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=jpz1583277424305.html&_LANG=enus

If you are the admin and don't see this option, please confirm you are logged in to the correct account.

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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Docusign Employee
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  • Community ExpertDocusign Employee
  • Docusign Employee
  • 1935 replies
  • Answer
  • November 16, 2022

Hello,

Thank you for reaching out here in the DocuSign Community.

The account Administrator is the only one that can add users to the account, they need to go to Settings > Users > Add users: https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=jpz1583277424305.html&_LANG=enus

If you are the admin and don't see this option, please confirm you are logged in to the correct account.

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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