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How can I enable the Part 11 Module on a DocuSign account? I don't see the option anywhere.

  • September 10, 2024
  • 2 replies
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Need to add Part 11 Module, not familiar with this at all.  How can I tell if it is even available in our DocuSign tenant?

Best answer by nathaly.monge

Hello @rgcullen ,

Welcome to the Docusign Community and thank you for posting your concerns!

Usually, you can tell if your account has Part 11 enabled when going to your profile picture/ initials on the top right, the wording “CFR Part 11” should show below the account number. If you don’t see it is because your account does not have it enabled.

To enable it, you would need to contact customer support as they are the only ones that can enable the feature: https://support.docusign.com/en/contactSupport 

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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  • Community Moderator
  • 2554 replies
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  • September 11, 2024

Hello @rgcullen ,

Welcome to the Docusign Community and thank you for posting your concerns!

Usually, you can tell if your account has Part 11 enabled when going to your profile picture/ initials on the top right, the wording “CFR Part 11” should show below the account number. If you don’t see it is because your account does not have it enabled.

To enable it, you would need to contact customer support as they are the only ones that can enable the feature: https://support.docusign.com/en/contactSupport 

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Forum|alt.badge.img+15
  • Community Moderator
  • 2554 replies
  • September 25, 2024

Hello @rgcullen ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!