Hello @mconquest ,
Thank you for reaching out here in the Docusign Community.
Fax Delivery is a Paid Feature in most of our Docusign Plans, our IAM plans have it included, our Direct plans can have it for an extra cost and our Web plans do not include it at all. For more information about which options are available for your account, contact your account administrator or our Sales department. You can also visit our Plans and Pricing web page for more details on the features included with your plan.
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Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
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