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Problem in logging in

  • December 30, 2024
  • 3 replies
  • 12 views

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I was trying to use the Docusign browser extension, and for that I had to sign in into my docusign account. It requests me to login into https://account.docusign.com and that says my credentials are wrong. Upon checking, I saw that I have my account made under https://developer.docusign.com 

So, why are these 2 things different!!

3 replies

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  • Author
  • New Voice
  • 9 replies
  • January 12, 2025

Any update on this?


Forum|alt.badge.img+2
  • Author
  • New Voice
  • 9 replies
  • January 14, 2025

I guess, its beacuse of the fact that, I was using the developer account and that is why the URL was having “d” in it (https://apps-d.docusign.com), which is a sandbox/dev account whereas the docusign chrome extension needs an production account. 


Forum|alt.badge.img+2
  • Author
  • New Voice
  • 9 replies
  • January 14, 2025

Can anyone mark my above post as the correct answer (because I cannot makr it on my own)?