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Question

Remind in DS CLM


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Hello - does anyone know where the remind button went on the new Document Interface?  It used to be in the Workflow Activity Section.  

 

5 replies

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  • Docusign Employee
  • 3 replies
  • April 16, 2024

Hello, I hope all is well. The reminder option should be on the bottom left of new document interface. Do you see it in your environment?

 


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  • Author
  • Conversation Starter
  • 21 replies
  • April 16, 2024

We’re not in the newest newest interface - doesn’t work with our workflows for some reason.  But the last user interface and it’s not there.  It’s in the one before that though.  First picture below is the older screens.  The bottom picture is the newer screens. 

 


Justin Jiang
Digital Collaborator
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  • Digital Collaborator
  • 205 replies
  • April 17, 2024

Hello,

 

Can you confirm that this document is still in workflow or in external review?

 

Best,

Justin Jiang


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  • Author
  • Conversation Starter
  • 21 replies
  • April 17, 2024

Still in workflow.


Justin Jiang
Digital Collaborator
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  • Digital Collaborator
  • 205 replies
  • April 25, 2024

Hello!


I hope you are doing well. I still have the remind button for my step. Can you go to the workflow and confirm what step it is in? It has to be in external review step for remind to work. It might have expired and when back to another step.


If there are any questions, please do not hesitate to reach out.
 
Very Respectfully,
Justin Jiang