+2Hi everyone!
I’m having an issue with creating a workflow and would like to ask for your help. In the form, there are emails from some subscribers that appear correctly in my params. However, when I convert them into variables, they simply disappear. As a result, at the end of the flow, when I try to submit for signing, the fields are empty. What could be the issue?
Best answer by Pawan Gangwani
Ohh I got it, you are doing reverse update, In the third picture just put “Counterpartysigner1” first and then put “Params” value in “New variable value”.
and there you go.🤗
+13Hello
Welcome to the DocuSign Support!
I want ask for more clarification or if you could share is Screenshot of issue. And are you converting them into variable or are you saving/storing them into a variable.
Thanks!
+2Hi,
Thank you for your response.
Attached are the screenshots. I believe I am converting the emails into variables, as I am using the "Update Variable Value" step.
+13Ohh I got it, you are doing reverse update, In the third picture just put “Counterpartysigner1” first and then put “Params” value in “New variable value”.
and there you go.🤗
+2Ah, got it!
Sorry for the confusion and thanks for your help! :)
+13Ah, got it!
Sorry for the confusion and thanks for your help! :)
No problem, Always happy to help. and if you find the solution helpful then please mark it “best”🤗
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