Editing email resource file

Forum|Forum|2 years ago
August 26, 2024
5 replies
272 views

I would like to keep this email from being sent for a specific brand. I have looked at the signature and the email resource files and neither of them has this email showing. Where can I edit this txt or keep it from sending upon decline to sign?

CLM

Best answer by Pawan Gangwani

I found that setting. But if i change it then it is for all envelopes/signatures. Is there not a way to have it not send using branding?

Answer is no, you can have one brand modification for one account.

Pawan Gangwani

Hero

Hello @mshealy

Are you refer to the “SpringCM” written in the as a email sender?

Way to Learn | I'd love your feedback | Hit Like | Mark it Best🌈

mshealy

Author

Established Contributor

Hi @Pawan Gangwani

I am saying that I don’t want this email to send at all. I don’t see anything in the email resource file that will allow me to change or remove it. How can I do that?

Denise

Pawan Gangwani

Hero

For the email not being send, if someone void or decline to sign. that’s something you need to look into the eSignature setting called “ Email Preferences”. where you can define.

Way to Learn | I'd love your feedback | Hit Like | Mark it Best🌈

mshealy

Author

Established Contributor

I found that setting. But if i change it then it is for all envelopes/signatures. Is there not a way to have it not send using branding?

Denise

Pawan Gangwani

Answer

Hero

I found that setting. But if i change it then it is for all envelopes/signatures. Is there not a way to have it not send using branding?

Answer is no, you can have one brand modification for one account.

Way to Learn | I'd love your feedback | Hit Like | Mark it Best🌈

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.