DocuSign CLM - workflows

Forum|Forum|2 years ago
May 17, 2024
2 replies
87 views

Hi,

The issue is when contracts are generated using Workflows the emails are sent by a user. The requirement is to send the contracts depending upon the salesforce Environments - Dev/QA/Prod by (admin of that environment for example dev@ABC.com for Dev environment

or QA@ABC.com for QA environment or prod@ABC.com for Production)

Anyone any idea how to accomplish this?

Thanks!

CLM

JohnSantos

Guru

@Seema - Have you looked into enabling a system sender?

This allows emails to be sent from a designated email address instead of the individual user's email.

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S

Seema

Author

Newcomer

Hi @JohnSantos, Yes, I enable system sender, it didn’t work. Also, when I removed the user which was set as Submitted by, in the workflows, it stopped generating contracts? and is giving me this error System.HttpResponse[Status=Bad Request, StatusCode=400]

Thanks!

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