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DocuSign CLM - workflows

S
Newcomer
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Hi,

The issue is when contracts are generated using Workflows the emails are sent by a user. The requirement is to send the contracts depending upon the salesforce Environments - Dev/QA/Prod by (admin of that environment for example dev@ABC.com for Dev environment

or QA@ABC.com for QA environment or prod@ABC.com for Production)

Anyone any idea how to accomplish this?

Thanks!

2 replies

JohnSantos
Valued Contributor
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  • JohnSantosValued Contributor
  • Valued Contributor
  • 975 replies
  • May 17, 2024

@Seema - Have you looked into enabling a system sender?

This allows emails to be sent from a designated email address instead of the individual user's email.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
S
Newcomer
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  • SeemaNewcomer
  • Author
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  • 1 reply
  • May 17, 2024

Hi @JohnSantos, Yes, I  enable  system sender, it didn’t work. Also, when I removed the user which was set as Submitted by, in the workflows, it stopped generating contracts? and is giving me this error System.HttpResponse[Status=Bad Request, StatusCode=400]

Thanks!

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