Hi all! I have a question about CLM permissions: The default permission we have always used is Full Subscriber. Apparently, that is out of compliance with our contract - which says “Community User licenses”.
So, does anyone know what a “Community User” is? Is it different from a Full Subscriber?
Thank you!
It sounds like you are not compliant with your license assignment for Docusign CLM.
There is a big difference between a full subscriber, a standard user and a community user in terms of pricing and functionality. There is an additional, even lower tier that would be view-only users.
The full subscriber subscription is only intended for Admins and Delegate Administrators. Typically there are only 2-5 users of this type depending on the size of the customer and how they are organised internally.
Community users are highly restricted users and can only be used in conjunction with Salesforce. They have limited functionality and are therefore priced at a lower price. Typically for Sales users and sometimes HR.
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