During testing of DocuSign in our Workday Sandbox environment, I’ve encountered a few issues I need help with:

1. Email Notifications: Emails are being sent to my Outlook when both the hiring manager and candidate are viewing or signing the offer letter, which works as expected.

2. Candidate Portal Issue: However, after the candidate signs and submits the offer letter, the completed application does not appear in the Candidate Portal.

3. Profile Status Issue: Even after the offer letter is signed and submitted, the candidate profile in the sandbox still shows the status as "Awaiting Candidate Signature."

I suspect this may be related to the fact that I used a DocuSign developer account to authenticate with the Workday Sandbox environment. I opted for the developer account to avoid impacting the production environment during testing, but I’m unsure if that’s causing these issues.

Is there a known issue when using a DocuSign developer account in the Sandbox? How can we ensure the sandbox environment behaves as the live system would, especially regarding candidate profile updates and the Candidate Portal?

Any guidance would be greatly appreciated!