Skip to main content

When I send the webform link to myself, I complete the webform and DocuSign takes me to the template email to sign.

I have turned off Initiate signing session from email. DocuSign still takes me to the email.

Any help would be appreciated.

Regards 

Carol-Lynn 

Hello @cswicego ,

Thank you for reaching out here in the Docusign Community. 

Do you have any authentication or access codes on the webform? Can you provide a screenshot of both the webform settings and the template settings?

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Hello @cswicego ,

Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Reply