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G
Newcomer
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Hi There,

I just wanted to ask is it possible or how do I set up my DocuSign that I get an email each time someone has signed their part? I don't seem to be getting emails letting me know someone has signed until the last person signs. I used to get a message each time a person had signed.

Thanks,

Gary

Best answer by nathaly.monge

Hello @Gary Cooke ,

Welcome to the Docusign Community and thank you for posting your concerns!

The option to get a notification each time a signer completes their actions is not available in Docusign, the only option we offer that is close to what you are looking for is to send a notification for“ The first time each recipient views an envelope”. You can edit these settings by going to:

  1. Your profile image and click on "My Preferences".
  2. In the "Signing and Sending" section, click on "Notifications".
  3. Uncheck the checkbox for any notification that you do not want to receive.
  4. Click on "Save": Manage Notification Preferences

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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3 replies

N
Community Moderator
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  • nathaly.mongeCommunity Moderator
  • Community Moderator
  • 2554 replies
  • Answer
  • August 16, 2024

Hello @Gary Cooke ,

Welcome to the Docusign Community and thank you for posting your concerns!

The option to get a notification each time a signer completes their actions is not available in Docusign, the only option we offer that is close to what you are looking for is to send a notification for“ The first time each recipient views an envelope”. You can edit these settings by going to:

  1. Your profile image and click on "My Preferences".
  2. In the "Signing and Sending" section, click on "Notifications".
  3. Uncheck the checkbox for any notification that you do not want to receive.
  4. Click on "Save": Manage Notification Preferences

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

G
Newcomer
Forum|alt.badge.img+2
  • Gary CookeNewcomer
  • Author
  • Newcomer
  • 1 reply
  • August 16, 2024

Thank you so much Nathaly.

N
Community Moderator
Forum|alt.badge.img+15
  • nathaly.mongeCommunity Moderator
  • Community Moderator
  • 2554 replies
  • September 12, 2024

Hello @Gary Cooke , 

Thank you for reaching back.

I’m glad to hear that your issue has been solved.

Please reach back to the DocuSign Community if you have any further concerns or if any issue has appeared. I hope you have a great day!

 

Best regards, 

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

 

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