Skip to main content
Solved

Extend Docusign.com login time


Forum|alt.badge.img+1

Does anyone know how to increase the amount of time a user can remain logged in to DocuSign (via Chrome)?  It’s set at a few minutes now, so when I’m working I’m logging in to DocuSign multiple times, it’s getting annoying.  Thank you!

Best answer by David.Schmitz

@Will S. A DocuSign Admin for your Account can adjust the Settings > Security Settings for the timeout, see link to article below:

https://support.docusign.com/s/document-item?language=en_US&bundleId=pik1583277475390&topicId=tuw1583277327743.html&_LANG=enus

View Original
Is this content helpful?

2 replies

Forum|alt.badge.img+15
  • Valued Contributor
  • 557 replies
  • Answer
  • March 21, 2024

@Will S. A DocuSign Admin for your Account can adjust the Settings > Security Settings for the timeout, see link to article below:

https://support.docusign.com/s/document-item?language=en_US&bundleId=pik1583277475390&topicId=tuw1583277327743.html&_LANG=enus


Forum|alt.badge.img+15

Hi @Will S.,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | DocuSign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!