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Docusign CLM after all parties have signed-email

Related products:CLM
  • August 23, 2024
  • 1 reply
  • 22 views

mshealy
Digital Collaborator
  • Digital Collaborator
  • 103 replies

The final email that is automated, that goes back to the submitter, looks like the below snapshot.

why does the email include “Please REVIEW DOCUMENT to Sign” which is from the step SEND FOR SIGNATURE, in the email message area?  It should not include the message from the SEND FOR SIGNATURE.

 

1 reply

Forum|alt.badge.img+2
  • Newcomer
  • 4 replies
  • November 14, 2024

I checked mine and it doesn’t say this.  I wonder if someone altered your eSignature Signing Resource file for completed notification emails?  Maybe check to see if someone altered that file and accidently pasted that sentence into the completed email notification.