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Cannot get into DocuSign - Error message and transaction number: 882fed10-d548-4781-8070-76f4e92699df
- Legacy User
Best answer by Community Expert
Hello,
Thank you for reaching out here in the DocuSign Community.
Are you trying to sign a document or log in to DocuSign?
Also, at the moment several accounts are being affected due to some issues that presented themselves on our NA-2 server that could be affecting you as well, however, in the following link you can check for any updates to confirm when this issue is fixed: https://status.docusign.com/incidents/z0n5pff9sx55
We deeply apologize for the inconvenience and are working to have this issue fixed as soon as possible.
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
- Docusign Employee
- 1935 replies
- Answer
Hello,
Thank you for reaching out here in the DocuSign Community.
Are you trying to sign a document or log in to DocuSign?
Also, at the moment several accounts are being affected due to some issues that presented themselves on our NA-2 server that could be affecting you as well, however, in the following link you can check for any updates to confirm when this issue is fixed: https://status.docusign.com/incidents/z0n5pff9sx55
We deeply apologize for the inconvenience and are working to have this issue fixed as soon as possible.
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
- Legacy User
- 3548 replies
It is down for EVERYONE. Twitter community verified. We are unable to login, at any capacity., to sign documents.
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