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When trying to send a document I receive an error message that reads: Missing option text. Enter text or delete option from drop down. I can't find the error anywhere!?!


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When trying to send a document I receive an error message that reads: Missing option text. Enter text or delete option from drop down. I can't find the error anywhere!?!

Best answer by Community Expert

I believe I figured it out. There was a drop down field that had a blank 'option'. It was used as a separator between Involuntary and Voluntary term reasons. Once I removed that blank option, the error no longer appeared.

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I have the same problem. I am trying to correct a form. Was there a solution to this?


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  • Docusign Employee
  • 1935 replies
  • Answer
  • September 8, 2021

I believe I figured it out. There was a drop down field that had a blank 'option'. It was used as a separator between Involuntary and Voluntary term reasons. Once I removed that blank option, the error no longer appeared.


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I'm having the same problem... i went through all of the fields and still don't know where the error is.