Skip to main content
arrow-left Back to Docusign.com
Solved

I marked that the Sender (Mandatory) complete specific fields. But it doesnt have them complete it.

  • January 22, 2018
  • 1 reply
  • 17 views
C
Docusign Employee
Forum|alt.badge.img

I uploaded a document and created all of the fields.  I marked that the Sender (Mandatory) complete specific fields.   When I test it, it only requires that I put the individuals to send it to and then sends it.  What step am I missing to make sure the document is filled out before being sent?

Best answer by Community Expert

In the context of sending, "Mandatory" means that the sender cannot delete the field; it does not mean the sender must fill out the field.  One thing you might consider is adding the sender as the first signer in the routing order.  This way, when signing, the sender would have to fill out values for the required fields and once the sender completes, the envelope would move on to the real signer.

View Original
Is this content helpful?

1 reply

C
Docusign Employee
Forum|alt.badge.img
  • Community ExpertDocusign Employee
  • Docusign Employee
  • 1935 replies
  • Answer
  • January 22, 2018

In the context of sending, "Mandatory" means that the sender cannot delete the field; it does not mean the sender must fill out the field.  One thing you might consider is adding the sender as the first signer in the routing order.  This way, when signing, the sender would have to fill out values for the required fields and once the sender completes, the envelope would move on to the real signer.

Reply


Most helpful members this week

Code of Conduct

Docusign Community

Code of Conduct