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Can I hide/change sender?

  • July 3, 2017
  • 1 reply
  • 581 views
C
Docusign Employee
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I would like documents to appear as though they come from the company, not specifically from me. Is there a way to hide my name and/or email and replace it with the company name instead?

Best answer by Community Expert

For your name you can simply change it in your Personal Information under my Preferences, but it'll still be your email address.

In order for an email to be shown as the sender of an envelope that email needs to have a user account within your DocuSign account.

I'd recommend setting up a DocuSign account for whatever company email you want to be the Sender. Then simply log in as that account when sending; use SendOnBehalfOf if you're using API sending for that account; or transfer envelopes to that account prior to the envelopes reaching the recipients.

Hopefully this helps.

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C
Docusign Employee
Forum|alt.badge.img

For your name you can simply change it in your Personal Information under my Preferences, but it'll still be your email address.

In order for an email to be shown as the sender of an envelope that email needs to have a user account within your DocuSign account.

I'd recommend setting up a DocuSign account for whatever company email you want to be the Sender. Then simply log in as that account when sending; use SendOnBehalfOf if you're using API sending for that account; or transfer envelopes to that account prior to the envelopes reaching the recipients.

Hopefully this helps.

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