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Block by postmaster

J
Newcomer
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Trying to change my email but the varication code sent by DocuSign is blocked by postmaster so cannot confirm new email.

Best answer by James.DunmoreSmith

Hi Jim,
This is not something DocuSign can control - you will need to contact your IT Service Desk to alter the settings on your organization’s firewall.  You may get some help from your DocuSign administrator.
Sorry that I can’t be of more help.

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2 replies

J
Docusign Employee
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Hi Jim,
This is not something DocuSign can control - you will need to contact your IT Service Desk to alter the settings on your organization’s firewall.  You may get some help from your DocuSign administrator.
Sorry that I can’t be of more help.

C
Community Moderator
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Hi @Jim,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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