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Remove access for signers to void envelope


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Can I remove the void option for signers?

 

Best answer by mrave

@awashburn

Only the sender is able to void the document to cancel the transaction in DocuSign eSignature.

Recipients are able to select “Decline to sign”, which will also result in a voided envelope.

You cannot take away this functionality from the recipients.

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Michael.Rave
Docusign Employee
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  • Docusign Employee
  • 929 replies
  • Answer
  • March 15, 2024

@awashburn

Only the sender is able to void the document to cancel the transaction in DocuSign eSignature.

Recipients are able to select “Decline to sign”, which will also result in a voided envelope.

You cannot take away this functionality from the recipients.


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Hi @awashburn,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.