+2Hello -
I have a recipient who has changed his email. Every time I type his name, the old one populates and the current/correct one (of which I have sent to before) does not show up.
How can I override an old email address for a recipient? It’s so frustrating to have to go back to the email he informed me of his new email address and manually type it in every type.
TIA!
Best answer by mrave
You can update the email address of the recipient in the Docusign Address Book, which is used to populate the previously used email addresses for recipients.
This Docusign Support article will show you how to configure it.
+14You can update the email address of the recipient in the Docusign Address Book, which is used to populate the previously used email addresses for recipients.
This Docusign Support article will show you how to configure it.
+14Hi
I hope you are doing well.
I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
+14Hi
Glad to hear that.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Already have an account? Login
Join the Docusign Community by logging in with your Docusign developer or customer account credentials.
Don’t have an account? You can create a free one when registering.
Note: Partner-specific logins are not available yet. Partners should log in as either a customer or developer
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Back to Docusign.com
