Back to Docusign.com
I have a DocuSign envelope signed by one of our supplier, but I don't see the signatures on the document. can please anyone help me regarding this?
- Legacy User
Best answer by Community Expert
Did you send the envelope to the supplier? You should be able to check the status of the envelope to confirm they actually signed the document. Sometimes a recipient fills out the fields but does not click the FINISH button to actually submit their signature. If they just close the browser, the signature is never actually submitted and the envelope will indicate that recipient still needs to sign.
- Docusign Employee
- 1935 replies
- Answer
Did you send the envelope to the supplier? You should be able to check the status of the envelope to confirm they actually signed the document. Sometimes a recipient fills out the fields but does not click the FINISH button to actually submit their signature. If they just close the browser, the signature is never actually submitted and the envelope will indicate that recipient still needs to sign.
Reply
Most helpful members this week
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationJoin the Docusign Community by logging in with your Docusign developer or customer account credentials.
Don’t have an account? You can create a free one when registering.
Note: Partner-specific logins are not available yet. Partners should log in as either a customer or developer
Docusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.