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I am the owner of the expired envelope.
I got an email notification saying that I have voided an envelope because it has expired. However, I did not void it.
Why was my name mentioned in the email when I did not void the envelope?
Solved
Expired Envelope
+2- Newcomer
- 1 reply
Best answer by mrave
It sounds like envelope expiration is either set up in the account in general or it was added to the specific envelope via a template or manually. Either way, when the expiration date is reached the envelope will be automatically voided and a notification will be send out to all recipients that have completed their task or are in the next routing order to inform them. As you were the sender of the envelope, your name was mentioned.
You can find more details on envelope expiration in this DocuSign Support Article.
+14- Docusign Employee
- 929 replies
- Answer
It sounds like envelope expiration is either set up in the account in general or it was added to the specific envelope via a template or manually. Either way, when the expiration date is reached the envelope will be automatically voided and a notification will be send out to all recipients that have completed their task or are in the next routing order to inform them. As you were the sender of the envelope, your name was mentioned.
You can find more details on envelope expiration in this DocuSign Support Article.
+15- Community Moderator
- 2554 replies
Hello
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