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I just paid the $15.00 to start docusign (have always had free version)… so why can’t I send an envelope? It’s telling me I need to pay… but I just did??
Solved
Send Envelope
+2- Newcomer
- 1 reply
Best answer by Alexandre.Augusto
Hello,
After you login to your account, take a look if you’re using the new account, You can do this checking your Profile (click in your initials) and verify if there is a Switch Account option, select the new account.
See the figure:
I hope that helps!
Best,
Alexandre
+14- Docusign Employee
- 645 replies
- Answer
Hello,
After you login to your account, take a look if you’re using the new account, You can do this checking your Profile (click in your initials) and verify if there is a Switch Account option, select the new account.
See the figure:
I hope that helps!
Best,
Alexandre
+15- Community Moderator
- 2554 replies
Hello
If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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