I'am a signer on the document, yet when it comes back to me for final signature, the signature boxes are not on the document and I have to add a signature text box. Why?
Best answer by Community Expert
Sounds like the envelope was sent without adding the appropriate tags to the document based on the signer. This I believe is classified as free form signing as based on the following DocuSign article....https://support.docusign.com/en/guides/signer-guide-signing-free-form-new
Without seeing the specific screen or knowing more background I am assuming this is the situation. DocuSign Accounts can differ in what is required to be placed or not placed when it comes to field tagging.
Reply
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationJoin the Docusign Community by logging in with your Docusign developer or customer account credentials.
Don’t have an account? You can create a free one when registering.
Note: Partner-specific logins are not available yet. Partners should log in as either a customer or developer
Docusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.