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How do i send documents for signing to recipients sharing an email address

  • November 24, 2022
  • 1 reply
  • 18 views

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How do i send documents for signing to recipients sharing an email address

Best answer by Community Expert

Hi,

Thank you for reaching out here in the DocuSign Community. 

As long as the recipient placeholders are assigned different names you should be able to send the envelope to 2 recipients that share an email address.

For more details on this topic, see:

https://support.docusign.com/s/document-item?bundleId=gav1643676262430&topicId=fcz1578456478766.html&_LANG=enus

If this is not working, you can place your recipients in different levels in your signing order and this should correct the issue.

Let us know if you need further assistance with this 

Best regards, 

Alejandro R. | DocuSign Community Moderator 

"Select as Best" below if you find the answer a valid solution to your issue! 

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  • Docusign Employee
  • 1935 replies
  • Answer
  • November 24, 2022

Hi,

Thank you for reaching out here in the DocuSign Community. 

As long as the recipient placeholders are assigned different names you should be able to send the envelope to 2 recipients that share an email address.

For more details on this topic, see:

https://support.docusign.com/s/document-item?bundleId=gav1643676262430&topicId=fcz1578456478766.html&_LANG=enus

If this is not working, you can place your recipients in different levels in your signing order and this should correct the issue.

Let us know if you need further assistance with this 

Best regards, 

Alejandro R. | DocuSign Community Moderator 

"Select as Best" below if you find the answer a valid solution to your issue! 


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