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I have two accounts: one private (free) and one corporate. I would like to have an option to switch between the accounts on my iPhone. At the moment, I have to log out completely.
Solved
Switch accounts ios
+1- Newcomer
Best answer by mrave
As you correctly stated the mobile app on the iPhone only allows to be signed in with a single user account. If you want to switch accounts you need to log out and log in to achieve it. When you receive an email with the request for signature and you are logged in with an account that it was not intended for, it will ask you if you want to open it in the browser for signing, so you do not have to log out and back into the mobile app.
+14- Docusign Employee
- 929 replies
- Answer
As you correctly stated the mobile app on the iPhone only allows to be signed in with a single user account. If you want to switch accounts you need to log out and log in to achieve it. When you receive an email with the request for signature and you are logged in with an account that it was not intended for, it will ask you if you want to open it in the browser for signing, so you do not have to log out and back into the mobile app.
+15- Community Moderator
- 2070 replies
Hi
I hope you are doing well.
I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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