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If I send the same document to 10 email addresses, does that count as one envelope or 10?

  • June 4, 2023
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C
Docusign Employee
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If I send the same document to 10 email addresses, does that count as one envelope or 10?

Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

If the email addresses are separate then yes, it will count as 10 separate envelopes with 1 recipient in each envelope, if the 10 email addresses are combined then it will count as 1 envelope with 10 recipients: https://support.docusign.com/s/articles/What-happens-if-I-exceed-the-envelope-limit-on-my-account-What-is-the-charge-for-additional-envelopes

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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1 reply

C
Docusign Employee
Forum|alt.badge.img

Hello,

Thank you for reaching out here in the DocuSign Community.

If the email addresses are separate then yes, it will count as 10 separate envelopes with 1 recipient in each envelope, if the 10 email addresses are combined then it will count as 1 envelope with 10 recipients: https://support.docusign.com/s/articles/What-happens-if-I-exceed-the-envelope-limit-on-my-account-What-is-the-charge-for-additional-envelopes

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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