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I have signed a Scam email

M
Newcomer
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Hi,

I have signed a scam email with DocuSign, regarding a reservation of an hotel, by Royal Visit (email: sales@royal-visit.com). Luckly I did not give any bank information, even if (reading now better the document) it says so. What can I do?

 

 

Best answer by David.Schmitz

@Marco If the email and envelope truly came from a DocuSign account then I would suggest reporting the information you have to DocuSign Support to have them look into who sent the envelope and whether that account can be reviewed and possibly closed/banned etc.

There are alot of scam emails that attempt to mimic DocuSign email and envelopes.

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D
Valued Contributor
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@Marco If the email and envelope truly came from a DocuSign account then I would suggest reporting the information you have to DocuSign Support to have them look into who sent the envelope and whether that account can be reviewed and possibly closed/banned etc.

There are alot of scam emails that attempt to mimic DocuSign email and envelopes.

C
Community Moderator
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Hi @Marco,

 

I hope you are doing well.

 

I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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