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If I want an Excel File Docusigned, will Docusign always change it to a PDF or can it be left as a Secure Excel File

C
Docusign Employee
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I'm trying to create an address list for properties that I want to get "signed" to validate the addresses are correct.

Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

These are the Supported File Formats for DocuSign in case you need them, and yes by design the format is changed to PDF and there is no option to change the format.

Please let us know if you need further assistance.

You can create a case at https://support.docusign.com/en/contactSupport and a Support agent will contact you, If you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support.

  

Best regards,

Christopher | DocuSign Community Moderator

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C
Docusign Employee
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All document types uploaded to a DocuSign envelope get converted to PDF format during the upload. Also note that is the file is password protected and you attempt to upload to an envelope you may experience an error per the following article...

https://support.docusign.com/s/document-item?bundleId=sto1596228661240&topicId=rim1603222617337.html&_LANG=enus

C
Docusign Employee
Forum|alt.badge.img

Hello,

Thank you for reaching out here in the DocuSign Community.

These are the Supported File Formats for DocuSign in case you need them, and yes by design the format is changed to PDF and there is no option to change the format.

Please let us know if you need further assistance.

You can create a case at https://support.docusign.com/en/contactSupport and a Support agent will contact you, If you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support.

  

Best regards,

Christopher | DocuSign Community Moderator

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