Back to Docusign.com
I have activated my docusign standard account but i am not able to find option to generate integrator key.
Solved
Docusign Standard account- No option to generate integrator key
- Legacy User
Best answer by Community Expert
As I understand it from the intention of the feature, you would move the integration key from a Sandbox after it was thoroughly tested and approved per the Go Live Process. I would suggest creating a DocuSign Support case to determine best next steps on acquiring a Sandbox for this purpose.
- Legacy User
- 3548 replies
In the same screenshot under the "What is an App/Integration key" the second paragraph shows that you create these keys in a Sandbox and then promote them to Production through a Go Live Process. Also suggest you need to have an enterprise account or API plan. So the first question, is this a Sandbox?
- Docusign Employee
- 1935 replies
- Answer
As I understand it from the intention of the feature, you would move the integration key from a Sandbox after it was thoroughly tested and approved per the Go Live Process. I would suggest creating a DocuSign Support case to determine best next steps on acquiring a Sandbox for this purpose.
- Legacy User
- 3548 replies
Hi,
I have created sandbox and I am able to generate integrator key and public/private key.
Now I am trying to call api(java) using that key and private key but it is giving me error.
https://stackoverflow.com/questions/54666259/java-docusign-authentication
- Legacy User
- 3548 replies
Glad you were able to generate keys in the Sandbox. I think you posted the error to the correct forum, as I do not use the API specifically so I am not sure I could help. But I would suggest a new thread with the error, perhaps someone has seen the error before.
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Most helpful members this week
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationJoin the Docusign Community by logging in with your Docusign developer or customer account credentials.
Don’t have an account? You can create a free one when registering.
Note: Partner-specific logins are not available yet. Partners should log in as either a customer or developer
Docusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.