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Does DocuSign store the documents generated if yes, what is the location where the documents are stored? Does DocuSign anyway access the information stored in the DocuSign Server? Does Docusign ever delete the documents in the account, if yes, wh

  • December 19, 2018
  • 2 replies
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Docusign Employee
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Will all the documents generated in the DocuSign account be available in the account?

It would be much appreciated, if these questions were answered.

Best answer by Community Expert

The server location for storage is likely based on regions that relate to where your account is. I'm fairly certain that our USA-based account means that are documents are stored in a USA-based server.

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Docusign Employee
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Here is the DocuSign document retention policy...https://support.docusign.com/en/articles/How-long-does-DocuSign-store-my-documents

I would assume there is a location the documents are stored but it is cloud based so it is not like DropBox or Box, the document attachments are associated to the envelope inside your User Inbox.

I would start here in regards to Data Protection and Trust....https://www.docusign.com/trust/legal/data-protection-trust-guide

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Docusign Employee
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  • Community ExpertDocusign Employee
  • Docusign Employee
  • 1935 replies
  • Answer
  • February 12, 2019

The server location for storage is likely based on regions that relate to where your account is. I'm fairly certain that our USA-based account means that are documents are stored in a USA-based server.

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