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How to reset passwords when I forget security question?

  • November 9, 2020
  • 1 reply
  • 141 views

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I forgot the answer of my security question. How to reset my passwords? And how to contact with helpdesk?

Best answer by Community Expert

Hi there

If you click your small image icon top right hand side you can see contact support. You can ask them to send a password reset option. If you have another admin on the account they can also do a password reset for you.

Regards

Robert

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  • Docusign Employee
  • 1935 replies
  • Answer
  • November 9, 2020

Hi there

If you click your small image icon top right hand side you can see contact support. You can ask them to send a password reset option. If you have another admin on the account they can also do a password reset for you.

Regards

Robert

Helping out on DocuSign Questions 

feel free to say thanks with a coffee https://www.buymeacoffee.com/icit

Need a template built or consultation on DocuSign 

Feel free to contact: help@template4u.com