Back to Docusign.com
Even though I went into the settings and turned off email notifications for viewed, I’m still getting multiple emails (I’m an admin and an individual sender). Pls help! I’m getting inundated with 3+ notifications for each envelope I send out - which is a lot.
Solved
Too many notifications - help! I can't turn off "viewed" emails
+3- Newcomer
- 1 reply
Best answer by Jason.Wiswell
Hi Kristin! We do have many notifications you could receive, that is true. As a DS Admin, the Settings - Email Notifications area is for new users only; it does not impact existing user memberships. Ultimately, users control their own email notifications separately under My Preferences - Notifications. Here’s an article for your convenience!
Have an excellent day!
- Docusign Employee
- 38 replies
- Answer
Hi Kristin! We do have many notifications you could receive, that is true. As a DS Admin, the Settings - Email Notifications area is for new users only; it does not impact existing user memberships. Ultimately, users control their own email notifications separately under My Preferences - Notifications. Here’s an article for your convenience!
Have an excellent day!
Jason Wiswell | Principal Product Trainer | Docusign, inc.
1 person likes this
+15- Valued Contributor
- 557 replies
1 person likes this
+3- Newcomer
- 1 reply
Thank you! It was turned on under my individual account; since I’m also an administrator I was only seeing those settings. Got it!
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Most helpful members this week
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationJoin the Docusign Community by logging in with your Docusign developer or customer account credentials.
Don’t have an account? You can create a free one when registering.
Note: Partner-specific logins are not available yet. Partners should log in as either a customer or developer
Docusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.