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Only has initials set up but no signature


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I set documents to a person and she only has it set up to initial not sign.  She is using the phone app.  How can she add the signature?

Best answer by Alexandre.Augusto

Hello, @bfox8 

 

Watch this short video explaining how to use the DocuSign Mobile App. From the middle of the video you will see how to sign.

DocuSign Mobile App for Android.

DocuSign Mobile App for iOS.

 

I hope that helps!

Best,

Alexandre

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Alexandre.Augusto
Docusign Employee
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Hello, @bfox8 

 

Watch this short video explaining how to use the DocuSign Mobile App. From the middle of the video you will see how to sign.

DocuSign Mobile App for Android.

DocuSign Mobile App for iOS.

 

I hope that helps!

Best,

Alexandre


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Hi @bfox8,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.