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Preprinted Info at Bottom of Forms

J
Newcomer
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I have my own login as an agent.  I also have a login for someone else I do transaction coordinating for.  Both user names/passwords are saved to my laptop, as most would do since it is a private network/laptop.  When I log out of her account and log into mine, it still shows HER name and office information at the bottom of the first page of MY forms (the stamp) when I go back into my account.  I’m merely trying to print a Sample of a form, but her information is at the bottom where mine should be. 

How can I correct this??

Best answer by JohnSantos

@JaimeP - How are you login out of the account?  Are simply closing the browser and login back in?   You might want to try to click on the Logout button. 

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JohnSantos
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  • JohnSantosValued Contributor
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  • June 2, 2024

@JaimeP - How are you login out of the account?  Are simply closing the browser and login back in?   You might want to try to click on the Logout button. 

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
C
Community Moderator
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Hi @JaimeP,

 

I hope you are doing well.

 

I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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