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Old Docs

  • September 24, 2024
  • 2 replies
  • 10 views

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Trying to get a document from 2020- How can I do that?

2 replies

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  • Digital Collaborator
  • 143 replies
  • September 25, 2024

@Mary C 

If this is a document you sent from your account - you can search under sent/completed - make sure you change the date filter from the default (6 months) to “custom” and change the year to 2020

if this was something sent to you - you should be able to access it by the email sent to you or by requesting the original sender to ‘resend’ a copy.

good luck

mr1


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  • Community Moderator
  • 2070 replies
  • October 10, 2024

​Hi @Mary C,

 

I hope you are doing well.

I would like to confirm if the suggested solution answers your question?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

 

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!