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Is it possible to send Docusign email with the user who initiates docusign from Dynamics 365 crm. The power automate connectors have Account value to fill which expects Docusign Account details and CRM User details cannot be filled there.

  • April 2, 2025
  • 1 reply
  • 15 views

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The Docusign email should be sent from the business user’s name/email address.

Currently Docusign email domain(*****@docusign.net) is sending notification emails to User. This can be updated by creating a custom domain with specific email address. Once custom domain is configured, emails would be sent through custom domain email address.

 

Specfic Requirement :

Is it possible to send Docusign email with the user who initiates docusign from Dynamics 365 crm. The power automate connectors have Account value to fill which expects Docusign Account details and CRM User details cannot be filled there.

 

Emails must be send with the business user email id instead of docusign domain or custom domain.

1 reply

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  • Community Moderator
  • 67 replies
  • April 3, 2025

Hello ​@kumar24sep,

Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.
Upon checking, Power automate is always sent from the connected user who created the connection.

Please let us know if you require any further assistance. Thank you!

 

Best regards,

Ma. Cassandra | Docusign Community Moderator

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