+1Sigining documents using certificates A3 for some users are not being possible.
Is there any change in certificate chain trust?
Chain:
+15Hello
Welcome to the Docusign Community and thank you for posting your concerns!
Can you provide a more detailed description of the issue your users are facing? Are they getting any errors?
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
+15Hello
Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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