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Is there a feature available to include image uploads during the signing process? We've examined both the Drawing Field and Attachment Field, but each presents certain limitations for the specific use case we're addressing.
Allow me to elaborate on the use case. Parents are required to complete an application form as part of enrolling their children in school. Within this application form, they need to upload a photo of the student. Presently, we're utilizing the drawing field, but it's causing confusion for parents as it displays Draw and then upload a background image in the bottom. While there's an option to upload an image, we've also experimented with the attachment field. However, it proves inadequate as it doesn't seamlessly merge the image into the document at the designated position for upload and converts the image into a PDF format.
Image Field in DocuSign
+10- Troubleshooter
- 80 replies
Best answer by mrave
You already stated the two features that allow you to upload an image into an envelope and described the differences well.
Using the attachment field will either include it to the same document and merge it as the last page or it will remain as a separate file for you to be downloaded later.. As you stated correctly every upload will be converted to PDF.
Using the drawing field will seamlessly merge into the document where you positioned the field. It was actually designed to draw on top of the image, e.g. to mark scratches and dents on an image of a car. It can be used just to upload an image without any drawing on top, but the wording may be a little confusing as you stated. If you want it to to be seamlessly embedded at a specific location, this is the tag you want to leverage. Maybe adding a note field next to it and giving some instructions or clarifications on how to upload the picture may resolve the confusion for the parents.
+14- Docusign Employee
- 929 replies
- Answer
You already stated the two features that allow you to upload an image into an envelope and described the differences well.
Using the attachment field will either include it to the same document and merge it as the last page or it will remain as a separate file for you to be downloaded later.. As you stated correctly every upload will be converted to PDF.
Using the drawing field will seamlessly merge into the document where you positioned the field. It was actually designed to draw on top of the image, e.g. to mark scratches and dents on an image of a car. It can be used just to upload an image without any drawing on top, but the wording may be a little confusing as you stated. If you want it to to be seamlessly embedded at a specific location, this is the tag you want to leverage. Maybe adding a note field next to it and giving some instructions or clarifications on how to upload the picture may resolve the confusion for the parents.
+10- Troubleshooter
- 80 replies
I kindly request that the DocuSign product team consider introducing a tag specifically designed for capturing the Image Field in upcoming releases.
Alternatively, offering a Sending side setting to toggle between Draw or Upload Image within the Drawing Field would serve as an enhancement.
Undoubtedly, this enhancement would significantly increase adoption, especially considering the large volume of envelopes sent for student application forms.
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